Relationship Principles This program educates your team
on fine art of interacting with consumers face-to-face or over the phone,
including:
Knowing when, where and how to approach the consumer
How to use engagement tools effectively
How to qualify opportunities
Overcoming objections
Asking for the business
Next steps
Growing the Relationship This program develops the
opportunity for the whole consumer by:
Teaching the benefits of organic growth
Developing prospecting skills
Understanding cross-solving
Practicing qualification
Understanding relationship management
Closed loop follow-up
On-Site Coaching One-on-one coaching within your retail
location includes:
Effective implementation of the Relationship Principles
Understanding the consumer's perspective
Identifying areas of opportunity
Providing targeted feedback
Please contact us
to learn more about our training and consulting services.
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